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International Guarantee

Your MARLEN writing instrument is covered by a 3 year guarantee against defects due to faulty materials or defects caused by production. The pen part or piece will be repaired free of charge only when a production defect has been acknowledged and confirmed by Marlen's internal technicians.

In order to make use of the guarantee, it is necessary to present to a Marlen Italy authorized distributor, the guarantee certificate issued by MARLEN that has been completed in all parts being: dated, stamped and signed by the retailer.

Please keep your guarantee certificate safe. Excluded from the guarantee:

  • Ink (subjects to natural exhaustion during its use)
  • Defects due to accidents, incorrect use or malus, alterations, manipulations or repairs not executed by an authorized Marlen Italy distributors or Marlen's internal technician.
  • Loss or theft.