Your MARLEN writing instrument is covered by a 3 year guarantee against defects due to faulty materials or defects caused by production. The pen part or piece will be repaired free of charge only when a production defect has been acknowledged and confirmed by Marlen's internal technicians.
In order to make use of the guarantee, it is necessary to present to a Marlen Italy authorized distributor, the guarantee certificate issued by MARLEN that has been completed in all parts being: dated, stamped and signed by the retailer.
Please keep your guarantee certificate safe. Excluded from the guarantee:
- Ink (subjects to natural exhaustion during its use)
- Defects due to accidents, incorrect use or malus, alterations, manipulations or repairs not executed by an authorized Marlen Italy distributors or Marlen's internal technician.
- Loss or theft.